A Telegram chatbot for car rental that books
Bota serves your customers on Telegram through a bot under your rental company's brand: it understands what they ask for, quotes with your real rates and availability, and leaves the booking in your system. The channel is in early access.
Telegram vs WhatsApp for a car rental company
Bota runs the same agent on both channels. What changes is what each app allows.
| What changes | Telegram | |
|---|---|---|
| Messaging the customer later (reminders, picking a conversation back up) | Only within 24 h of their last message; outside it, with Meta-approved templates | No 24-hour window and no templates, as long as the customer wrote first and has not blocked the bot |
| Cost per message | Meta charges per conversation or template, depending on the country | Telegram does not charge for bot messages |
| Browsing cars and filling in details | Native WhatsApp carousel and forms | A Mini App inside Telegram with the same booking widget as your website |
| Customer phone number | Always, it is their WhatsApp number | Verified when the customer shares it with a button |
For most rental companies WhatsApp is still the main channel. Telegram adds reach where your customers already use it.
Your own Telegram bot, under your brand
Each rental company gets its own Telegram bot, with its own name and brand, not a shared bot. We create it from the Bota dashboard in one click using Telegram Managed Bots, without going through BotFather or copying tokens.
- Your own bot named after your rental company
- One-click setup from the dashboard (during the beta, we do it with you)
- The same agent that answers your WhatsApp, website and phone
Car rental bookings on Telegram, end to end
The customer writes as they would to your counter. Bota understands dates, office and car type, checks availability and price in your system and shows the cars. To choose and enter their details, a Mini App opens inside Telegram with the same booking widget as your website.
- Search, offices, cars with prices, extras and details in the Mini App
- Car carousel with arrows inside the chat
- Verified phone number via “share contact”
- The booking lands in your reservation system
Voice notes, photos and a person when needed
Bota understands the voice notes and photos the customer sends. Conversations land in the same inbox as every other channel: your team can follow them live and take over, and Bota hands the conversation to a person when it needs to.
- Voice notes and photos
- Live chat in the same inbox as WhatsApp
- Hand-over to a person on your team
In the customer's language, Russian included
Telegram is the go-to messaging app in many markets, such as Russian-speaking countries. Bota replies in the language the customer writes in, Russian included.
- Detects the customer's language
- Russian, English, Spanish, Portuguese and more
Connected to your reservation system
Bota works with the rental management systems (RMS) it already integrates: it quotes with your availability and rates, applies your extras and confirms the booking in your system, just like on WhatsApp.
- Real availability and rates from your RMS
- No double entry: the booking goes in by itself
Try it live
See how Bota replies in a real chat, using the same booking flow.
Can I switch on the Telegram chatbot for my rental company today?
The channel is in beta with early access: today we switch it on for each rental company ourselves. Request access from the contact page and we will set it up with you.
Does the Telegram bot carry my brand?
Yes. Each rental company has its own bot, with its own name, created from the Bota dashboard with Telegram Managed Bots.
Can I message a Telegram customer after 24 hours?
Yes. Telegram has no 24-hour window and no approved templates. The condition is that the customer wrote to your bot first and has not blocked it.
How does the customer see the cars and prices?
In a carousel with arrows inside the chat and in a Mini App that opens inside Telegram, with the same booking widget as your website: search, offices, cars with prices, extras and customer details.
Does it work with my reservation system?
It works with the reservation systems Bota already integrates, the same as on WhatsApp. See the list on the integrations page.
Does it answer in Russian?
Yes. Bota replies in the customer's language, Russian included.
No card. Free up to 6 bookings a month.
Put Bota to work selling for you
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