The AI phone agent for car rental that answers and books by voice
Bota picks up instantly, understands what the caller wants with no menus or “press 1”, quotes with your real availability and rates and confirms the booking by voice. And if it suits the customer better, the call continues on WhatsApp.
Why the phone is the most expensive channel to handle
Calls come in when the counter is busy, at night or in high season, and each one is minutes of trained staff time chopped up by interruptions. The one nobody picks up leaves no trace: the customer hangs up, books somewhere else, and that lost booking never shows up in any report.
- Arrives at the worst time: busy counter, out of hours, high season
- Every call is minutes of a trained person, plus the tasks it leaves behind
- The one that goes unanswered is lost without a trace
What Bota does when the phone rings
It picks up instantly and talks; it does not read a menu. It understands dates, office, vehicle type and extras the way the customer says them, checks your availability and rates in real time and confirms the booking in your system, with latency low enough for the conversation to sound natural. If the number is already in your system, it recognises the customer and does not ask for their details again.
- No menus, no “press 1”: natural language from the first second
- Availability, prices and confirmation in your reservation system
- Recognises a returning customer by their phone number
- Answers questions about deposit, insurance, mileage and requirements
The call can continue on WhatsApp
When the customer wants to see the cars or would rather write, Bota offers to continue on WhatsApp: a cheaper channel where the process is in writing, with the vehicle carousel, the details form and the confirmation. The quote from the call travels along: nobody starts from scratch.
- Offers WhatsApp when it helps, never forces it
- The quote from the call arrives ready in the chat
- Carousel, form and confirmation inside WhatsApp
When a person is needed
If the customer asks for someone, or the conversation goes beyond what Bota resolves, it transfers the call to your team, who take it from the browser with the customer card and the summary in front of them. Every call is transcribed and recorded in the customer card, next to their WhatsApps and bookings.
- Transfers to your team, who take it from the browser
- Transcription and recording in the customer card
- The alert arrives only when needed, not on every call
Behind your PBX or as the whole phone line
Bota can handle everything that comes in on your number, or only what your PBX passes on: overflow, out of hours, one extension. The number is yours and sits in your own telephony account, in your name.
- Your number, in your telephony account, in your name
- All traffic, or only overflow and out of hours
- Same agent, same rules and same inbox as WhatsApp
Try it live
See how Bota replies in a real chat, using the same booking flow.
- Do I have to change my phone number?
- No. Bota answers on your number, which stays in your own telephony account and in your name. We guide you through connecting it during onboarding.
- What if the customer wants to talk to a person?
- Bota transfers the call to your team, who take it from the browser with the card and the summary in front of them. Out of hours it applies whatever you have configured for those cases.
- How fast does it answer?
- Instantly, and it replies with latency low enough for the conversation to sound natural, with no long pauses between sentences.
- How much does it cost?
- The same as the rest of Bota: free up to 6 bookings a month, then 1.9% per confirmed booking. Telephony stays in your telephony account, as today.
Put Bota to work selling for you
Start free for up to 6 bookings a month. You only pay 1.9% per booking when Bota sells. No lock-in, no setup fees.